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Archives: FAQs

When will my order ship?

We are currently able to ship most products within one business day.  If demand continues to increase, however, we may not be able to maintain this schedule. If you have already placed an order, refer to your order confirmation email for shipping details. Check your junk folder if you did not receive the confirmation email. …

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Which of your products should I choose?

For the general public: If you are required to be in close proximity to numerous people (students, business meetings, retail workers, restaurant workers, church attendance, senior living, military, etc.): We recommend the ComfortSeal Filter. It fits inside your cloth or surgical mask, dramatically increasing your personal protection against airborne pathogens and aerosols. The ComfortSeal Filter …

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What size should I choose?

It depends on the product. Universal Trim-to-Fit Filter—One size fits all. ComfortSeal Filter—Currently available in 3 sizes.  “Medium” normally fits average-sized faces—faces in which the distance between the upper part of the chin bone and and the bridge of the nose is 2.75″ to 3.125″. “Small” normally fits smaller adult or adolescent faces—faces in which …

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Are your devices respirators?

According to OSHA (Occupational Safety & Health Administration) and the CDC (Centers for Disease Control), a respirator is: “[A] protective device that covers the nose and mouth or the entire face or head to guard the wearer against hazardous atmospheres….” That definition, however, is not what most people mean by “respirator.”  The term is most …

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How long will the filters last?

How often you should replace your filter depends on usage and the environment. For general use, Universal Filters and ComfortSeal Filters, should last approximately two weeks—perhaps longer. In heavily polluted environments, however, you may need to switch the filter more often. In high-risk situations, like hospitals, follow institutional protocols.

Can I wash the filters?

No. Washing will damage the filter media and reduce or destroy its effectiveness. Discard and replace filters when necessary.

Are any of your products NIOSH-certified?

No—and they don’t need to be.  NIOSH, the National Institute for Occupational Safety and Health, is a branch of the CDC that certifies respirators to the N95 standard. The VictoryMask and COVEX Shield are not N95s.