Frequently Asked Questions

A perfect seal is very difficult to achieve, but a near perfect seal is possible when worn correctly. The ComfortSeal Filter is intended to create an added level of protection through both filtering and helping to create a seal around your nose and mouth. The foam gasket is meant to be a much more comfortable seal versus silcone based masks which can leave pressure sores on your face. The efficiency of the seal is largely dependent on the size of the filter in relation to your face and the fit of your mask. We recommend using the filter with masks containing a metal conformable nose piece. Masks should fit securely on your face.

As a comparison, medical grade masks that use silicone seals also do not always create a perfect seal for those in the health field. In order for the best seal possible, those masks are secured around the back of the user’s head very tightly and uncomfortably. For the general public, most cloth masks fit around a person’s ears. The ComfortSeal Filter drastically reduces unfiltered air, but since it is secured with a cloth mask, some minor leakage is expected. Even with a rough seal still greatly improves the protection a mask gives you.

Tips to help get a better seal:

• Make sure the bottom of the filter rests below your lips and above the base of your chin. 
• The tighter your mask, the better the seal.
• Use a mask with a metal conformable nosepiece.
• Place the top of the filter at the top of the mask so the mask pulls the filter down and into the spaces between your nose and filter.

We are currently able to ship most products within one business day.  If demand continues to increase, however, we may not be able to maintain this schedule.

If you have already placed an order, refer to your order confirmation email for shipping details. Check your junk folder if you did not receive the confirmation email. Contact Us if you have additional questions.

For the general public:

If you are required to be in close proximity to numerous people (students, business meetings, retail workers, restaurant workers, church attendance, senior living, military, etc.):

We recommend the ComfortSeal Filter. It fits inside your cloth or surgical mask, dramatically increasing your personal protection against airborne pathogens and aerosols. The ComfortSeal Filter is a high efficiency filter with an attached gasket to provide a vastly improved seal around the nose and mouth. Most users say that it is more comfortable breathing with a ComfortSeal Filter in the mask than with the facemask alone. Even better–it greatly reduces the fogging of glasses.

If you are not required to be in close proximity to numerous people (retail shopping, typical errands in public buildings):

We recommend either the ComfortSeal Filter in a facemask or if you have a filter pocket in your personal mask, you may consider our Universal Trim-to-fit filters. They will fit inside the pocket of your mask and provide beneficial filtration.  (The ComfortSeal Filter can fit on top of the pocket, rather than inside the pocket.)

For healthcare providers:

If you are required to work in high-exposure, high-risk healthcare environments (ICU, ER, respiratory care) where N-95 masks are required and your hospital or organization strictly adheres to the OSHA recommendations of using only NIOSH-approved “N-95” protection, we cannot help you—none of our products are “N-95” rated.

If you are required to work in medium-exposure, medium-risk healthcare environments where N-95 masks are optional:

We recommend adding a ComfortSeal Filter to your cloth or  surgical mask. It fits inside your mask, dramatically increasing your personal protection against airborne pathogens and aerosols.  The ComfortSeal Filter is a high-efficiency filter with an attached gasket to provide a vastly improved seal around the nose and mouth.  Most users say that it is more comfortable breathing with a ComfortSeal Filter in the mask than with the facemask alone.  Even better–it greatly reduces the fogging of glasses.

If you are required to work in low-exposure, low-risk healthcare environments where surgical masks are standard:

We recommend adding the ComfortSeal Filter to your surgical mask to provide significantly increased personal protection.  And less fogging is just as important here.

It depends on the product.

Universal Trim-to-Fit Filter—One size fits all.

ComfortSeal Filter—Currently available in 3 sizes.  “Medium” normally fits average-sized faces—faces in which the distance between the upper part of the chin bone and and the bridge of the nose is 2.75″ to 3.125″. “Small” normally fits smaller adult or adolescent faces—faces in which the distance between the upper part of the chin bone and and the bridge of the nose is 2.25″ to 2.75″. “Large” normally fits adults with larger or longer faces—faces in which the distance between the upper part of the chin bone and and the bridge of the nose is 3.125″ to 3.5″.

All devices use the same high-efficiency, electrostatic filtration media. The filter media has been tested by independent labs to meet the following criteria:

According to OSHA (Occupational Safety & Health Administration) and the CDC (Centers for Disease Control), a respirator is:

“[A] protective device that covers the nose and mouth or the entire face or head to guard the wearer against hazardous atmospheres….”

That definition, however, is not what most people mean by “respirator.”  The term is most often used to refer to NIOSH-certified N-95 devices or devices that supply uncontaminated air from an external source.

According to the OSHA/CDC definition, therefore, the VictoryMask would qualify as a respirator.  According to common usage, however, they would not.

Obviously, Universal Filters and ComfortSeal filters are not respirators.

How often you should replace your filter depends on usage and the environment. For general use, Universal Filters and ComfortSeal Filters, should last approximately two weeks—perhaps longer. In heavily polluted environments, however, you may need to switch the filter more often. In high-risk situations, like hospitals, follow institutional protocols.

No. Washing will damage the filter media and reduce or destroy its effectiveness. Discard and replace filters when necessary.

No personal protective equipment (PPE) and no filter is capable of protecting you 100% against COVID-19.  COVID-19 is a new virus that is not yet fully understood. We expressly do not guarantee that our products will protect you against COVID-19. However, if used appropriately with other public health recommendations, they may reduce your risk of receiving or transmitting the disease.  It is important to wash your hands frequently, avoid touching your eyes, nose and mouth, as well as avoiding close contact with others who may be infected.

No—and they don’t need to be.  NIOSH, the National Institute for Occupational Safety and Health, is a branch of the CDC that certifies respirators to the N95 standard. The VictoryMask and COVEX Shield are not N95s.

Due to the nature of our products and the need to protect our employees, we cannot accept returns. However, we will do everything we can to make sure you are satisfied with your Victory Mask products.

Contact us and we’ll help you get the most out of your products.